Update your embroidery machine on the Brother website


If you own a Brother embroidery machine such as the Innovis 1500(D), 2200, 4000(D), 5000, NV1(e) and V-Series models (in fact any top of the range models that may be released after writing this article) it’s a good idea to periodically check if updates have been posted onto the Brother website.

The technical term for the software running your machine is “firmware” and some of the reasons for these free updates include improvements to the machine’s general operation or new features like extra embroidery frames being recognised etc.

You can also purchase Upgrade Kits for some machines which usually consists of accessories as well as adding significant new features to the machine.

Firstly you need to check the firmware version that your machine is currently running. You’ll find this by going to the Machine Settings section of your machine which is usually the bottom leftmost icon on the screen.

Settings 4000Version







Go to the page where you can see the stitch count (1) and the version of your firmware (3) will be below the long machine number (2).You then need to check if a later version has been added to the Brother website for you to download and install into the machine using the following guide.Step 1.  Click on this link to go to the Brother Sewing Website

Step 2. Click on the Support tab at the top

Step 3.
Scroll down and click on Visit Solutions Centre

Step 4. In the Search by Products Category click on Sewing & Embroidery

Step 6. Select your series e.g. Innov-is series

Step 7. Select your machine e.g. Innov-is 4000D/4000

Step 8. Select which version of Windows you have e.g. Windows 10

Step 9. This depends on which series machine you have so here are your options:

NV4000(D) users only

If your machine is a NV4000 series you may have upgrade kits installed in which case you will have to choose the correct Version to download:
If you have no upgrades installed it will be Ver 2 (in this example the latest version is 2.5)
If you have the first Upgrade Kit (Ver 3) you will download 3.21
If you have both Upgrade Kits (Ver 4) you will download 4.11

NV4000 Upgrade kits










NV1(e) and V-Series machines etc

In this example of updating more recent models (in this case a V5 machine) you will just download the latest version available. In all cases the date of the release is shown which can be quite useful to know.

NV1(e) and V-Series Upgrade kits







Step 10. Follow steps to Download

Step 11. Once you have downloaded the upgrade file copy the upgrade file to a blank USB flash drive/memory stick and insert it into your machine with it switched off.

Switch on machine

USB upload

Press Load

Step 12. Wait for the upgrade to complete and then switch off the machine.

Step 13. Remove your USB flash drive and switch the machine back on. You can now check that the latest version has been installed by going back into the machine settings.