Jonathan Munn from Isle of Barra:

Brother VR Embroidery Machine purchase
Having a requirement for a new embroidery machine we chose Lords Sewing because of their reputation and excellent reviews. We travelled from the Outer Hebrides to collect the machine. The VR was set up and upgraded, we were given a couple of hours to run through the features and maintenance as well as a full demonstration. Keith Lord provided a faultless and professional service and we left the shop totally satisfied. I would have been uncomfortable buying this machine without such support. After sales support has been excellent from the shop staff. I would highly recommend Lords Sewing to anyone and will certainly use their services in the future. The Brother VR is performing very well.
Sue from Cumbria:

My machine appeared as if by magic...delivered and set up by Keith all as part of the service. Clear and comprehensive advice both beforehand (where it could and couldn't go) and on installation. Thorough lesson in threading, hooping, maintenance, embroidering and free-motion.
Stitch quality is superb. The substantial hoops are easy to use and cover most smaller sizes. The LED means that split designs are also easy so larger designs can be done.
It is a heavy machine and there is a certain amount of vibration so it needs a strong table or stand.
Wonderful!!!
Joy Hadley from Drummore Dumfries & Galloway:

I have had this machine 6 weeks now. All I can say is WOW! The machine is very well designed, the instructions are easy to understand and if you have used an embroidery machine before you will find it very intuitive.
I have tested it on designs from many sources and all have stitched out perfectly with hardly and thread breaks due to the straight line threading. The VR gives me all I needed from an embroidery machine.
I would just like to be able to stitch up to 12", but perhaps this may come on an upgrade. Transferring and editing designs is simple using USB.
Many thanks to Keith for going the extra, several hundred, miles to bring me my machine. Exceptional service.
Highly recommend if you love machine embroidery.